Shipping policy

PRE-ORDER SHIPPING

SnugMotion products purchased during our pre-order period are not available for immediate shipment.

Our first shipment is currently in production, and we anticipate beginning to ship customer orders in late September or early October 2026. This timeframe is an estimate and is not guaranteed. Production, international freight, customs, weather, carrier delays, or other circumstances outside our control may affect the estimated shipping date.

We will provide customers with updates if there are significant changes to the expected shipping timeframe.

SHIPPING & TRACKING

Standard shipping is included with your order unless otherwise stated at checkout.

Once your order ships, you will receive a shipping-confirmation email containing tracking information. Please allow time for tracking to update after the carrier accepts your package.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer’s responsibility.

CARRIER DELAYS

Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside SnugMotion’s control. We will do our best to assist if an issue occurs with your shipment.

QUESTIONS

If you have questions regarding your order or shipment, please contact us at snugmotion@gmail.com.